Most federal student loans try treated by 3rd-class companies, called servicers

Most federal student loans try treated by 3rd-class companies, called servicers

Student loan consumers on the U.S. face tall challenges, including delinquency, default, and you will expanding balances, as they navigate the reasons of installment program. It statement is designed to let light the activities at which borrowers find troubles in order to choose methods you to definitely policymakers takes to market profitable cost one of the countless People in the us having scholar financial obligation.

Concerning research

sofi cash advance

Anywhere between , Pew held sixteen notice groups that have 152 loan places Shaw Heights consumers across the seven metropolitan areas-Alexandria, Virginia; Detroit; Kansas Urban area, Missouri; Memphis, Tennessee; Miami; Phoenix; Portland, Maine; and Seattle. The newest scientists sorted members for the five quite overlapping groups considering self-claimed factual statements about its fees enjoy (pick Figure step 1 and you will Appendix B):